UPDATE: Working hours of the High Commission in Alert level 2

As you are aware, during the Alert levels 4 and 3, the High Commission has remained open for emergency services. Since New Zealand is now moving to Alert level 2, the High Commission will be open for regular business from Thursday 14 May 2020. However, during the month of Ramadan, the High Commission will remain open from 9am to 3pm while Consular services will be available as usual from 9am to 12pm.

Those who intend to visit the High Commission for Consular services may please note the following:

  • Only visit the High Commission if your presence is mandatory.

  • Consular services will be provided strictly on appointment basis and no walk-ins will be entertained. If one intends to make an appointment the online appointments are now open (click here).

  • To ensure the safety of staff and visitors strict social distancing will be followed. Hand washing stations are installed at the entrance of the building. Sanitizers will also be available at the reception.

  • Please do not bring children with you unless their presence is required. Also restrict yourself and accompanying persons to the Consular Section of High Commission.

  • Many Consular services including passport renewal, NICOP and Visa will remain available online. 


Online Facilities will remain available!

You can avail online portals for various consular services including:

How to Contact us!

All our communication channels are functional including the following:

Phone+64-4-4790026 and +64-4-4790027

Email: pahicwellington@mofa.gov.pk and pakhcwellington@xtra.co.nz


For Routine Inquiries

If you have a question and there is no emergency please ask it here


For Emergencies

If there is an emergency please contact:

We post regular updates on all our online platforms. Please consider subscribing/following our accounts:

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If you are in Pakistan:

If you are in Pakistan and need assistance please contact the Crisis Management Unit of Ministry of Foreign Affairs Islamabad for COVID-19 (see below).


What to do if your Temporary New Zealand Visa is Expiring

Below are the instructions from Immigration New Zealand for those whose temporary New Zealand Visas are expiring:

“People with a work, student, or visitor visa with an expiry date of 1 April 2020 or earlier and who are unable to leave New Zealand must apply online for a new visa. An interim visa will be issued.

People with a work, student, visitor, limited or interim visa with an expiry date of 2 April to 9 July 2020 inclusive who are in New Zealand on 2 April 2020 will have their visas extended to 25 September 2020. Confirmation of extensions will be emailed to all visa holders.


You can find your visa expiry date in your eVisa letter.”


Source: https://www.immigration.govt.nz/about-us/covid-19/coronavirus-update-inz-response



What to do if you are a Pakistani National Visiting New Zealand and are unable to go back to Pakistan due to Border Closure

If you are a Pakistani National currently in New Zealand on a Temporary Visa (Visit/Student/Work) and are unable to leave due to border closure we would advise you to register with us by filling this form.



What to do if you are a New Zealand National/Permanent Resident and are unable to come back to New Zealand due to Border Closure

If you are a New Zealand National/Permanent Resident and are currently in Pakistan and are unable to come back to New Zealand due to border closure we would advise you to register with us by filling this form. You should also register with the New Zealand government through its Safe Travel website.



"The High Commission is collecting data of all those who are stuck in Pakistan and regularly sharing it with authorities of Government of Pakistan including Ministry of Foreign Affairs Islamabad so that any future decision about flight operations in Pakistan could be made keeping in view those who want to travel to New Zealand. 
We are also in contact with our High Commission in Canberra so that New Zealand nationals/residents stuck in Pakistan could be accommodated in any flights that are allowed to come to Australia.

Likewise, data of those Pakistanis who are currently stranded in New Zealand is also being complied and shared with concerned Pakistani and New Zealand authorities for their possible repatriation to Pakistan in near future."



What to do if your New Zealand Resident Visa is Expiring and you are unable to come back to New Zealand due to Border Closures

We contacted Immigration New Zealand regarding those Pakistani nationals whose New Zealand Resident Visas are due to expire and they cannot travel to New Zealand due to border closures. We are reproducing their response below for the information of general public:

"All Immigration New Zealand offices are closed for the foreseeable future as a result of the COVID-19 pandemic. Some staff are operating out of our head office in Wellington or working remotely, focusing only on essential visa applications related to COVID-19. Responses are being prioritised based on the direction of government e.g. health workers, and are intended only for exceptional cases. We are urgently establishing a system for dealing with these priority requests.

Residents with expired travel conditions cannot travel to New Zealand. They may apply for reinstatement of resident visa travel conditions.

Immigration New Zealand cannot extend visa durations other than under the terms of the Epidemic Management Notice.

Further detailed advice is available on the Immigration NZ website, which you should keep checking for updates as we work through the policy and operational challenges of this unprecedented time."

Also please note that New Zealand government has placed border restrictions and "only New Zealand citizens and permanent resident visa holders can travel to New Zealand. Resident visa holders can also travel to New Zealand (excluding those whose resident visa was granted while they were outside of New Zealand, and who haven’t yet entered New Zealand to activate their visa)". More information on who can enter New Zealand can be found here.


What to do if your Pakistani Passport is Expiring

In order to facilitate overseas Pakistanis during the current crisis the Government of Pakistan has made the following decisions:


  1. The Mission will extend manually the expired Machine Readable Passports (MRP) for a further period of one year. The applicant will have to submit a paper application along with the copies of passport, CNIC and NZ$ 15 in fee.

  2. Manual endorsement for new born babies will be made on either of the parents' passport on the completion of all formalities and payment of NZ$ 12 in fee

  3. If a person applies online for passport renewal and cannot receive their passport due to suspension of flights, a manual extension will also be granted on their existing passport by the Mission.


In regard to extension of passports, an expired CNIC will also be entertained. However, this facility is available until 30.06.2020.


What to do if your Pakistani Visa is Expiring

The Government of Pakistan has notified that those foreign nationals who are currently in Pakistan and whose visas are expiring, their visas will be deemed valid till 30 June 2020 (https://visa.nadra.gov.pk/).


Requirements for Transit via Australia

Those who wish to fly to New Zealand or Pakistan via Australia must fulfill the following conditions laid out by the Australian authorities:

  1. Transit Visa (apply here)

  2. Exemption to travel to Australia (apply here)

  3. If your transit is between 8-72hrs you will need an exemption from the State health authorities from 14 days mandatory quarantine. (Email at coviddirections@dhhs.vic.gov.au for transit via Melbourne and fill out this form for Sydney and provide all the reasons to support your application)

Please note that grant of visa and exemptions is solely the decision of relevant Australian authorities and the Mission has no role in it. You must also avoid finalizing your travel plans until you fulfill all the requirements.


Guidelines/Information for those Travelling to Pakistan

The Government of Pakistan has approved the following procedures to be followed upon the arrival of the international passengers into Pakistan:

  • Upon arrival passengers will be transported to the quarantine facilities.

  • Inbound passengers will be allowed a preference between two modes of quarantine, free of cost government quarantine centers or paid government regulated hotels/facilities.

  • Testing will be conducted as soon as possible after arrival at quarantine facility.

  • Passengers with negative Covid-19 results to be sent home with guidelines on home isolation for completion of 14-day period.

  • Passengers with positive Covid-19 results to be resolved as following:

    • Symptomatic patients to be treated as per prescribed health protocols.

    • Asymptomatic patients from other provinces to be treated as per prescribed health protocols and to be kept in isolation/quarantine facilities until completion of 14 days.

    • Positive cases not to be returned to home province until completion of quarantine period.

A list of Frequently Asked Questions (FAQs) and their answers can be found here.


Donate to Prime Minister of Pakistan's COVID-19 Pandemic Relief Fund

Read the High Commissioner's Letter to the Pakistani Community in New Zealand


Please watch this space as we will continue to update it as the situation evolves.

Please follow the New Zealand government’s instructions to keep yourself and your family safe. Good luck and kia kaha!


© 2020 by The High Commission for Pakistan, Wellington